Client 3 faced key challenges in her clinic, including balancing financial management—covering wages and a renovation loan—while ensuring her team didn’t feel overwhelmed. Long administrative processes and a growing team also created inefficiencies.
We identified that the keys areas of focus were digitalisation, systems, and better financial management to support their clinic’s growth and sustainability.
Through our work together, we focused on identifying roles and responsibilities within the team, which increased staffing efficiency and reduced waste. We also explored ways digitisation could improve administrative efficiency, streamlining processes and saving time. Alongside this, we refined financial management and implemented systems to drive long-term growth.
Cleint 3 shared, “I feel incredibly fortunate to have Kirsten as a mentor. Her guidance, expertise, and encouragement have been invaluable. Kirsten’s actionable advice and support fostered confidence, making a lasting impact on my career and the development of our service.”
